REFUNDS/EXCHANGES (COVID-19 UPDATES)
STORE ADDRESS
G-3490 Miller rd
Unit 14A
Flint, MI 48507
NO RETURNS
RETURN FOR APPAREL AND OTHER PRODUCTS HAVE BEEN TEMPORARILY SUSPENDED DUE TO COVID-19
In efforts to support health, safety and awareness we would like to protect our customers by all means necessary. We thank you for your patience and understanding. Please be sure to read the Item descriptions to gain a better understanding of sizing and product details prior to purchase.
Thank you,
The OhSo Lo Team
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We inspect all products prior to being shipped. *If any product received within 10 days of receipt of the customer is defective per a manufacturing issue (unworn and still in packaging) please email customerservice@theohsoloshow.com with the following:
- Description of the defective item
- Picture of the defective item and area
- Picture of packaging slip
Our team will look into the issue and respond accordingly.
Below includes some of the temporarily suspended process due to COVID-19
APPAREL (ONLY)
- Exchange ONLY (within 10 days or receipt) - Items must be UNWORN and in its original packaging including tags.
- Please email customerservice@theohsoloshow.com in order to receive the form to exchange. If the size desired is unavailable at the time a store credit will be provided. (Form should be included in the return packaging).
- The customer is responsible for return shipping cost.